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Overcoming the unique challenges of finance content marketing

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Not as daunting as it seems

Content marketing for finance brands isn’t the same as content marketing for other brands. To begin with let’s look at how you define finance content marketing, and from there we can tackle the unique challenges that need to be overcome.

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The first of these is the popular perception of finance topics as dry, dull and technical. The second is the regulatory environment, which requires finance brands to ensure content is legally compliant, yet compelling and shareable.

To financial marketers, these challenges might look like mountains, but the trick is to turn them into advantages. 

Anyone with a smartphone can create engaging, original travel content. But it takes a skilled finance content marketer to turn home loans into viral memes or pen blog posts that Gen Z can’t get enough of.

Finance content marketing: dry and dull — or compelling and shareable?

“Finance topics are considered inherently boring and complex,” says Josh Frith, managing director at The Dubs. “There’s a perception that it’s hard to get people to give them the air time they deserve.”

But is it the topic or the perception that’s the problem? 

“It comes down to how the topic is presented. If you craft content that’s boring and difficult to understand, then people will see it for what it is, and it will perform poorly.  

If you craft content that’s boring and difficult to understand, then people will see it for what it is, and it will perform poorly.

 

“But work out how the topic relates to people — where it sits in their life or working process — and craft the content accordingly, then you’ll get their eyeballs,” says Frith.

One bank that’s demonstrated this to be true is fast-growing Melbourne-based neobank Up, which, believe it or not, has transformed the release notes for its app into popular blog posts.

Finance content marketing: stifled by regulations — or creative as the rest?

“Finance brands live in a compliance-driven environment,” says Frith. “This can result in people making assumptions about what can and can’t be done — without a deep understanding of the regulations.”

Get to know the regulations well, and you might find that you have much more freedom than you thought. How else would UK-based pension fund Aviva have gone viral with videos of young people aging themselves artificially with prosthetics, or US-based insurance company MetLife be running holistic financial wellness programs in collaboration with EY?

The trick, Frith says, is to get in early. “Compliance should be part of finance content marketing planning from the beginning,” he says. “Everyone involved needs to feel comfortable and informed.”

Struggling to strike the balance between creative content that’s compliant? That’s our niche. Get in touch to learn more about what we do

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The Dubs is the content marketing agency for the financial sector. Get in touch.

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Jasmine Crittenden
Jasmine Crittenden has written extensively for major finance brands including Westpac, BT Financial Group, Suncorp and Aberdeen Standard Investments – across both digital and print. She’s an expert in content that puts the human element in finance marketing, be it connecting with local communities, inspiring millennials to care about super or clarifying the complexities of personal loans.