Top 3 CX Design Trends of 2022
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Put the customer first
25 January, 2022
With the pandemic forcing customers to rely on digital platforms, CX design has now become a competitive differentiator. So, what are customers looking for in CX design in 2022?
4 MINUTE READ
API technology and finance brands
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Personalised products tailored to needs
11 January, 2022
API technology makes it easy for your finance brand to access customer data and create personalised products tailored to consumers’ needs. So, how can your finance brand benefit?
3 MINUTE READ
What anti-hawking legislation means for Aussie finance brands
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New laws
13 April, 2021
New anti-hawking legislation will come into effect in October but content not cold-calling is the best way to engage customers regardless.
5 MINUTE READ
How finance brands can tackle customer apathy head on
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Turn indifference into care
16 April, 2020
A valuable example for all global finance brands, Australian neobank Up tells how they’ve used content marketing to snap customers out of a state of apathy towards finance.
4 MINUTE READ
Is your onboarding process more painful than the dentist
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Digital pain relief
19 December, 2018
Your content strategy is humming, but is your finance brand being let down a tragically outdated and painful onboarding process? Here’s our prescription to ease your customer’s pain.
5 MINUTE READ